Unlike many other medical practices, when you call my office during office hours, phones are answered live with no recording to navigate only real people to take your call, with a real concern for your health and well-being. In the event that you need to leave a message, your call will be returned promptly. If you deem your problem “urgent” I will make every effort to speak to you at the time of your call.

You will receive a prompt response from me personally (usually within 24 hours). Because email communications are not always secure, please use discretion when choosing topics to discuss with me via this platform.

This allows easy and direct communications for urgent medical problems that occur outside of my regular office hours. I will use my reasonable best efforts to be available to hear from you when you are ill or injured, to coordinate your care. My goal is to reduce emergency room and urgent care clinic visits. For emergencies, however, always call 911 first.

Office visits will start promptly with little or no waiting in a wait or exam room. Appointments will generally be scheduled for approximately 30 minutes, and appointments for a Comprehensive Annual Health Assessment will be scheduled for approximately 60 minutes. These appointments are twice the length of time of a typical traditional practice. Our goal is to afford you the time to thoroughly address all your questions and concerns, regardless of the reason for your visit.

Office visits are best scheduled when the full complement of staff is available. However, should you require an occasional visit outside of our usual office hours, we will certainly do our best to reasonably accommodate you.

 I will provide seasonal newsletters on medical subjects of interest.

As part of my commitment to your long-term health and wellness, my philosophy is to educate you about the importance of fitness, weight management, healthy living and, in addition to the clinical services I already offer through my practice, I will assist you to identify and evaluate wellness providers and offerings. This will support your effort to take an active role in managing and maintaining your good health.

Should you need to be hospitalized, I will make myself available when I can to communicate with you and to serve as an advocate on your behalf, even when you are admitted to a facility at which I do not have privileges. If you wish, unless hospital policy or protocol does not allow, I will do what I reasonably can to remain involved in your care by communicating with the hospitalists or other attending physician who is providing services to you.

If you are ill and unable to come to the office, a house call may be offered at no additional charge beyond an office visit fee. However, the need for each out-of-office visit will be determined on a case-by-case basis, at my discretion.

Should your out-of-town family or friends become ill during a brief visit to the area, I will be happy to see them in my office and assist with their medical care. I will treat them as though they were members of my practice.

Whether you are on a brief vacation, living some of the year in a second residence, or otherwise unable to come to the office, I will offer a “virtual” consultation as determined on a case-by-case basis, at my discretion and subject to applicable state law requirements. However, if in my judgment you need to be seen by a local physician, you will be encouraged by me to seek medical attention. We will communicate with you directly, as well as with your treating physician as needed, to support the coordination of your care on health issues that may arise.